The “Volume Trap” Customer
Your biggest customer isn’t always your best. Rebates, discounts and servicing costs can turn impressive revenue into negative margin.

Turn your sales ledger into a clear Margin Matrix.
Find your Top 3 Profit Leaks. Know exactly what to fix.
Your business. Your language. EN · Nederlands · Français
YOUR SYSTEM. YOUR EXPORT. OUR STARTING POINT.
Your ERP records every transaction.
But is it telling you where your profit goes?
Your biggest customer isn’t always your best. Rebates, discounts and servicing costs can turn impressive revenue into negative margin.
Supplier prices rise. Belgian wages get indexed. But your selling prices? They stay put. Small gaps quietly become significant profit leaks.
Month-end totals arrive weeks too late. Meanwhile, unprofitable SKUs and customers hide behind healthy-looking averages.
Move the sliders for an indicative range. Your real number comes from your own sales ledger.
Indicative estimate based on typical patterns in Belgian SMEs. Not a guarantee.
From a raw sales ledger to the decisions that protect your bottom line.
No drawn-out projects. No complex IT integration. Just clarity.
A focused kickoff and one sales ledger CSV. We agree the scope, sign the NDA and validate your data.
We map customer and SKU profitability, surface hidden patterns and isolate your biggest margin opportunities.
An executive briefing, a hands-on walkthrough and a prioritised action plan. You leave knowing what to do next.
Your customer & SKU profitability, in one clear dashboard.
A focused, 5-slide action plan. Built for decisions, not shelves.
Know which customers create value, which products dilute it, and exactly where to focus first.
Phase 2: The Logistics & Inventory Sprint. Turn the next layer of operational data into your next opportunity.
A practical Excel template to review discounts, challenge customer profitability and bring clarity to your next management meeting.
Made for Belgian SMEs. No jargon. No obligation.
Your data is sensitive.
Your decision should feel straightforward.
Start with a sales ledger CSV export: transaction date, customer ID, SKU, quantities, sales values, discounts and cost data where available. At kickoff, we confirm the fields and any limitations. You do not need to connect your ERP.
A Belgian NDA is agreed before data intake. We define the transfer method, access, retention and deletion arrangements before any files are shared. Do not upload sales ledgers or personal customer data through this website.
The sprint starts from CSV exports, including those from Odoo, Microsoft Business Central, Exact Online, Teamleader and Sage. We check the structure and available cost fields during the diagnostic.
You receive the Interactive Margin Matrix and a five-slide Top 3 Leaks Executive Brief, with an executive walkthrough and prioritised actions. The ten-day scope starts once the required data is available and validated.
The sprint can be the first step toward ongoing implementation, with its fee credited as agreed in the follow-on proposal. The eligible scope and credit terms are confirmed in writing before you commit.
We discuss your margin concerns, your ERP and available exports, then determine whether the sprint fits. No sales ledger is required for this conversation, and there is no obligation to proceed.
30 minutes · No obligation · No data export needed